A better rhythm for your bench, your counter, and your people. Fixly is coming soon, with a Q1 2027 release target. Get to know the platform—and be part of its first chapter.
Twenty early shops. A place in Fixly’s first chapter. Help shape the platform your team will use every day.
A Founders badge is planned for your portal, recognizing your shop’s early-access status.
Limited to the first 20 confirmed paid location enrollments. One seat means one shop location, not one employee. Pre-enrollment records interest; it does not reserve a seat.
A special starting price for the shops joining us first.
We’ll contact you to confirm eligibility and paid enrollment when access opens. The 20-seat limit applies to confirmed paid locations, in enrollment order; this page does not show live availability.
The $39.99 monthly rate runs for the first 12 months from subscription activation. The standard rate after that period will be confirmed before you subscribe.
The monthly SMS allowance starts when messaging is activated and applies during the introductory period. Credits are usage units; a long text may use more than one. Credit expiry, additional usage and any number or registration fees will be disclosed before enrollment. Fixi voice service is separate.
The portal badge and credit fulfillment are planned enrollment benefits. Pre-enrollment itself does not activate a badge, create a subscription or issue credits.
Meet the Fixly apps that keep your counter, your parts and your people connected.
Look up supplier orders, review their line items and bring deliveries into your inventory workflow.
Open in Fixly portalMatch scanned barcodes to inventory, confirm quantities and keep a history of incoming stock.
Open in Fixly portalOrganize return reasons, vendor references and shipping details in one return workspace. Vendor submission depends on API access.
Open in Fixly portalPrepare LCD buyback lists and track vendor confirmations, shipment details and activity.
Open in Fixly portalBring manufacturers, device models and compatible repair faults together with sync and catalog review tools.
Open in Fixly portalKeep IMEI checks and panic-log analysis close to your repairs. Provider checks depend on the configured connection.
Open in Fixly portalReview panic logs and diagnostic guidance in the dedicated app or alongside your repair workflow.
Open PanicPalReview email, texts and ticket communication, with personal employee inboxes for the work that belongs to you.
Open in Fixly portalGet guidance on everyday portal workflows, repair tickets and shop operations.
Open in Fixly portalHelp callers when your team misses a call or the shop is closed. Phone service requires an active setup.
Open in Fixly portalManage your shop’s texting connection and messaging credits. Sending requires activation and customer consent.
Open in Fixly portalBring your configured payment provider into checkout. Processor enrollment and compatible hardware may be required.
Open in Fixly portalCollect parts needed for repairs, organize supplier orders and connect incoming stock with the tickets waiting for it.
Open in Fixly portalExplore the compact register, tickets, customers and schedules. This private demo uses sample data; live portal sync and payments are not connected.
Open private iPad demoPortal apps require shop sign-in and the appropriate permissions. Open your app from the portal’s suite or integration controls. Features and provider connections vary by shop; private previews require access.
Your tickets, customers, inventory and team.
Finally working from the same playbook.
Bring customers, devices, tickets, purchases and invoices into one connected history. Finish checkout with a clear payment record and digital receipt.
Every repair has a next step. Make it obvious.
Move from check-in to collection with clear priorities,
technician assignments, and quality checks.
A visual board or traditional tickets.
See who’s working on what.
Keep QC and checkout connected.
From the appointment to the final repair photo, keep your team connected to the work in front of them.
Give the team time to review the repair and check the parts. A reserved appointment and a parts-ready repair each have their own status.
Open a full customer profile and follow the links between their devices, recent tickets, purchases and invoices. The details stay with the work.
Use a ticket’s QR capture link to take repair photos from a phone. Keep before-and-after evidence with the device and repair record.
Give every customer a points wallet. Set your earning rate, celebrate repair milestones, and turn points into dollar coupons or percentage discounts.
Illustrative calculator: 100 points per $10, plus 300 bonus points per three completed repairs. No points are issued here.
Email selected · Preview only. Text delivery is coming with Fixly SMS.
Keep the whole payment story with the repair. Email an itemized invoice from a ticket, request a deposit, and collect the remaining balance against the same invoice.
Customizable check-in services and tools that live right beside your work.
Screen, battery, charging port, and more. Make the service tiles your own, with prices from your catalog and room for a custom quote.
Selected: Screen repair · Interactive previewBring panic-log diagnostics into your workspace. Paste or upload a log, review model-specific findings, and plan the next checks.
Receive the order while it’s still on the counter. Scan the barcode, match the item, and confirm the quantity that arrived.
Feature previews for the next Fixly release. Availability and plan details will be confirmed at launch.
Know who’s on the floor, who’s at the bench, and what’s up next. Bring schedules, time clocks and the day’s priorities into one shared rhythm.
Good work deserves a little good fun. Give your team something to play for—with arcade games, personal bests and a healthy dose of friendly competition.
Personal bests. Team leaderboards.
A new reason to say, “beat that.”
Arcade unlocks and employee-linked scores bring the fun into the same place your team already works.
A clean close. A quality repair. Another happy pickup. Repair Bucks recognize the everyday work that makes a great shop.
Complete repairs and shop routines.
Keep points and reward history with each employee.
Turn Repair Bucks into arcade access and team recognition.
FIXLY CLOUDComing soonMeet the intelligent catalog behind Fixly.
Manufacturers, device models and repair faults, connected through one continuously evolving system. Built to keep your shop’s catalog organized as new devices arrive.
Cloud Sync Center
Consistent brands across your shop.
Organized by category and manufacturer.
Relevant repairs for each device.
Repair options follow the category and the actual model. Tablet display repairs depend on whether the digitizer and LCD can be serviced separately.
Illustrative examples · Planned catalog behaviorSeparately serviceable glass and LCD get their own repair options.
Planned background updates and manual sync bring new catalog definitions into one place, ready for review.
Fixly’s master catalog connects supplier naming to the same device. Possible duplicates go to review before changes are applied.
Keep your own repair prices, custom entries and shop preferences while receiving shared catalog updates.
A clear view of every update. Sync history, catalog versions and update logs are planned together inside Fixly Cloud.
Explore our integrations. MobileSentrix is confirmed. Stripe card checkout is pilot verified; other connections are coming soon.
15 connections
Powerful migration tools and hands-on support to bring your business over—from your first data review to go-live.
Use your existing platform’s API where your account provides access. We review the available records, map the fields and check the results with you.
Bring CSV or Excel exports from your current system. We help prepare the files, match columns, review duplicates and validate the imported records.
Agree on the records, access and export options.
Match fields and flag missing or conflicting data.
Check record counts, links and sample histories.
Review exceptions and coordinate your go-live.
Your history deserves a careful handoff. Bring your customer records, devices, repair history and business data into one workspace. We confirm available records and transfer details with you before migration.
Basic, Pro and Enterprise. Every plan starts with the everyday essentials.
Standard pricing will be announced ahead of our Q1 2027 target release.
Your bench, front counter, customers and daily team coordination in one place.
Add ordering automation, training, team rewards and a clearer view of performance.
Customize employee permissions and manage supported integrations and AI tools.
Compare planned features across the three paid plans.
| Included features | BasicQ1 2027 target | ProQ1 2027 target | EnterpriseQ1 2027 target |
|---|---|---|---|
| Repair workflow & parts | |||
| Repair workflow & parts | |||
| Tickets, notes, assignments & quality checks | Included | Included | Included |
| Dynamic board & traditional ticket views | Included | Included | Included |
| QR before-and-after photo capture | Included | Included | Included |
| Inventory & repair pricing | Included | Included | Included |
| Appointments & mobile visitsBookings, technician preparation, parts checks and readiness tracking. A reserved appointment does not mean parts are ready. | Included | Included | Included |
| Need-to-Order BasketQueue ticket parts, record orders, and receive parts onto their tickets. | Included | Included | Included |
| Order days & cutoff remindersMultiple order days, custom cutoffs, and employee reminders. | Not included | Included | Included |
| Customers, checkout & communications | |||
| Customers, checkout & communications | |||
| Point of sale, invoices & digital receipts | Included | Included | Included |
| Connected customer, device & purchase records | Included | Included | Included |
| Lead managementReview enquiries and convert them into repairs. | Included | Included | Included |
| Customer status notificationsTicket email updates with configured delivery. Fixly SMS is coming soon; live sending requires activation and approved messaging registration. | Included | Included | Included |
| Trade-in assessmentsDevice assessments, offers, and trade-in tracking. | Not included | Included | Included |
| Team, training & rewards | |||
| Team, training & rewards | |||
| Built-in employee roles | Included | Included | Included |
| Team schedule & time clockShifts, attendance, and time tracking. | Included | Included | Included |
| WhisperPrivate employee notes, reminders, and sign-in notifications. | Included | Included | Included |
| Employee trainingTraining library, assignments, progress, and deadlines. | Not included | Included | Included |
| Arcade, leaderboards & Repair BucksGames, performance rewards, and avatar purchases. Closing procedures stay on every plan. | Not included | Included | Included |
| Reporting, control & integrations | |||
| Reporting, control & integrations | |||
| Dashboard, register & daily procedures | Included | Included | Included |
| Advanced reports & KPIsDetailed store performance beyond the everyday dashboard. | Not included | Included | Included |
| Custom employee rolesCreate and edit permission sets. Built-in roles remain available on every plan. | Not included | Not included | Included |
| Integration management & IMEI lookupConfigure supported connections. Credentials and provider fees are separate. | Not included | Not included | Included |
| Fixly AI assistantIn-portal AI guidance. Requires an API connection. | Not included | Not included | Included |
| Choose your plan | |||
The Founders offer includes Pro features and its stated introductory benefits. It is limited to the first 20 paid location enrollments.
The integrations directory brings your tools together in one place.
Messaging, payments, IMEI services and AI require configured connections and may have separate usage or provider fees. A plan’s feature access does not activate a provider service.
Bring your business over with our migration tools and hands-on support.
Refine the repair workflow, connected customer history and checkout through pilot feedback.
Invite the first 20 paid locations, confirm onboarding and activate their early-access benefits.
Bring Fixly to more repair shops with paid plans and a clear path from signup to the first repair.
Use shop feedback to guide wider communications rollout and the next set of connections.
Q1 2027 is the release target; an exact day has not been announced. Milestones may change as testing progresses. Fixi and SMS availability depends on rollout readiness and each shop’s activation.
Every improvement, in one place. Explore what changed and when it reached the portal.
Dates and times show completed production deployments. Each build identifies a distinct release, including improvements within the same version. Feature access depends on your shop’s plan and configured connections.
Launch news, product updates and a first look at what’s next.
Just your email. We’ll keep it simple.
Get a launch email when Fixly is ready. Want us to know a little more? Pre-enroll your shop and share the tools your team is looking for.
Join the waitlist in a few moments.
Pre-enrollment helps us understand your shop.
Review availability and plan details before committing.
Leave your details for launch updates. We’ll keep it focused on Fixly.
Fixly brings the counter, the bench, and the whole team into one thoughtfully designed workspace.
The busy front counter. The bench full of devices. The people who keep it all moving. That’s the experience we’re building for.
Made for repair shops. Built as Fixly.Wondering if Fixly fits your shop?
Fixly is independent repair shop software designed around the everyday work of running a repair business. It brings tickets, point of sale, parts, people and team rewards into one place.
The dynamic board organizes repairs into visual workflow columns. Move tickets through each stage, see assignments and priorities, and keep device details and repair notes together. Quality-check and checkout requirements stay part of the workflow.
Repair Bucks connect completed shop tasks with employee rewards. The portal awards points for actions such as QC-ready repairs, collected tickets, and opening or closing routines. Employees can use their balance for arcade unlocks and compete on personal, monthly and all-time leaderboards.
Fixly includes scheduling, shifts and time-clock tools, plus operations and repair training, employee progress and due dates. The plan preview shows the proposed features in each tier.
Every plan includes point of sale and payment records. The plan preview shows the tiers for integration management and IMEI lookup. Live payment processing and other third-party connections require provider setup and may have separate fees. We’ll confirm the connections your shop needs before you commit.
Fixly will offer Basic, Pro and Enterprise paid plans. The Founders offer gives the first 20 confirmed paid locations Pro access for $39.99 per location per month for 12 months, with 500 monthly SMS credits once messaging is activated. Standard plan pricing and the rate after the introductory period will be confirmed before enrollment.
The plan preview shows the proposed tier for Whisper, the Need-to-Order Basket, and order-day automation. Whisper includes private notes and sign-in reminders. The basket queues and receives ticket parts; ordering automation adds custom order days and cutoff reminders.
Yes. Our migration tools and hands-on support help bring your business over using API access or spreadsheet exports. We help map fields, review duplicates, verify imported records and plan your go-live. We confirm available records and transfer details with you before migration.
Our target public release is Q1 2027, between January and March. The roadmap shows the planned steps from pilot testing to Founders onboarding and wider release. An exact day has not been announced; timing may change as testing progresses.
The waitlist saves your name and email for launch updates. Pre-enrollment also tells us about your shop, team and preferred plan. Neither starts a subscription, reserves a guaranteed place, or charges you.
The new Loyalty tab will let shops set a points-per-spend rate, award bonus points at completed repair milestones, and offer dollar coupons or percentage discounts. For example, 100 points per $10 spent. Customer loyalty is separate from employee Repair Bucks. Points become available after a paid repair is collected, and recorded refunds adjust eligible balances.
The new billing workflow includes itemized invoice emails and secure card payment requests for a deposit or remaining balance, all linked to the same ticket invoice. After payment, staff can offer a digital receipt. Text delivery is part of the planned Fixly SMS rollout and is not active for all shops. Payment and email delivery depend on configured providers; SMS also requires customer consent and activation.
A reserved time and a parts-ready repair are separate states. The workflow lets staff review the device and repair, check the necessary parts, and record readiness before arrival. Booking alone does not mean a part is in stock or the repair is ready to start.
The Founders package is limited to the first 20 confirmed paid location enrollments. A seat is one shop location, not an employee login. The badge is planned for your portal and will identify your shop as an early-access Founder. Joining the waitlist or pre-enrolling records interest but does not reserve a seat, activate a badge or issue credits.
PanicPal brings the existing panic-log decoder into the widget store. Fixly Receive matches scanned barcodes to inventory and helps staff confirm partial or complete deliveries. It supports USB/Bluetooth keyboard scanners and manual entry, with receipt history and safeguards against duplicate receiving.
Fixly Cloud is our planned unified catalog integration for manufacturers, device models and repair faults. It brings automatic updates, manual sync, duplicate review and shop-level customization into one Cloud Sync Center. Repair faults follow device categories and model compatibility. For tablets, separately serviceable digitizers and LCDs get separate repair options; bonded displays get Screen Replacement. Unknown display configurations require review first. Fixly Cloud is coming soon.
Target launch: Q1 2027. Put your shop on the list for launch updates.
Join the waitlist, or pre-enroll your shop. No payment required.